FREQUENTLY ASKED QUESTIONS
Here are answers to some of the questions we hear most frequently about our conference. If you can’t find the answer to your question then please contact a member of the events team and we will endeavour to provide you with an answer.
The paid for booking system only allows one email per registration. If you are booking for several people, please use the delegates email for the first page of the booking process and add your details to the ‘cc email’ section.
A confirmation email will be sent to the contact email provided on your booking form (the registrants email address). If you do not receive this, please check your spam folder before contacting firstname.lastname@example.org
Fees include all day access to the event. Fees include refreshments and lunch. Travel or accommodation is not included. Shared places are not permitted.
You can pay by BACS, credit card or cheque (Please make cheques payable to REDACTIVE EVENTS LIMITED).
Please note payments will show on your statement as REDACTIVE EVENTS LTD. If raising a purchase order please note that payments must be made to REDACTIVE EVENTS LTD and not to Unite-CPHVA.
Paid for booking is guaranteed on completion of the online booking form and is subject to the below Cancellation Policy.
Booking is confirmed on completion of the booking form and is subject to the Cancellation Policy below.
- 100% refund if cancellation is made by the 16 July 2018
- 50% refund if cancellation is made by the 16 September 2018
- No refund will be given for cancellations made after the 16 September 2018 or for non-attendance on the day.
Written notification of intent to cancel must be sent to Redactive Events Limited in writing. If this is not received your booking will still stand. We reserve the right to prevent admittance if payment has not been made.
Substitutions may be made at anytime, free of charge.
Redactive Events and Unite-CPHVA reserve the right to change the programme at any time.
Bournemouth International Centre
Accessing the venue
Take the M25, then the M3, M27 and A31 to Ringwood. From Ringwood, follow the A338 (Wessex Way), to the Bournemouth West Roundabout.
From The Bournemouth West Roundabout:
Take the first exit and follow the brown signs to the BIC. The BIC multi-storey car park is off the roundabout at the bottom of Priory Road.
From the North and West:
Head for the A31 / A338 junction (Ashley Heath) just outside Ringwood, taking the A338 (Wessex Way) to Bournemouth. Then follow the directions from the Bournemouth West Roundabout.
London Waterloo is a mere 97 minutes away from Bournemouth. Fast daily train services also offer regular direct connections from around the UK and Bournemouth Station is approximately 1.5 miles from the BIC.
Bournemouth Airport is approximately 10 minutes from the town centre via the A338 (Wessex Way). Various airlines operate from Bournemouth Airport, check their Airlines and Tour Operators page for more details.
There is no dress code for the event but we recommend smart/business casual.
Approximately 600 people are expected to attend the conference over the course of the two days.
All joining instructions will be sent via email two weeks prior to the event. Information regarding the programme, choice streams, venue and accommodation can be found on this website.
You will receive these at the registration desk on the day of the conference.
These will not be provided in delegate packs due to the sheer volume. Most presentations, where a speaker has given permission, will be available on the website after the conference.