Terms and conditions.

Please read through these terms & conditions (“the Terms”) carefully.

By accessing any Cogora Limited, website and events (“the Sites”) or by otherwise accessing any content, software, products or services available through the Sites (“the Content”), you are deemed to have entered into an agreement with Cogora Limited (“Cogora”) and to have agreed to be bound by the Terms set out below. The Sites are owned and operated by Cogora Limited.

1. Event Payment Terms, Cancellations and Refunds

Please read and understand the following payment terms and conditions as they are binding for your ticket purchases.

All tickets must be paid in full prior to the event. Any delegates arriving at the conference with their payment outstanding will be asked to provide their credit card details as a guarantee. Card details will be taken as a guarantee and charged only on the occasion the ticket is not paid 7 working days after the final day of the conference.

Any delegates registering within 28 days of the event must pay by valid credit card on the registration form. If your ticket is not paid before you arrive at the conference you will be asked to provide your card details as a guarantee and payment will be taken if you do not pay within 7 working days after the final day of the conference.

Bank transfer charges are the responsibility of the payer. If you are receiving funding for your ticket it is your responsibility to ensure it is fully paid prior to the event. The above terms and conditions are still applicable to funded tickets.

All tickets booked within 28 days of the event are non-refundable.

The resale of tickets is prohibited.

Please check the specific category ticket terms and conditions below. If you are unsure which category of ticket you have purchased, please contact us at events@cogora.com.

1(i). Super Early Bird Ticket

There are a limited number of Super Early Bird Tickets available. These tickets will only be on sale for the dates advertised on the registration page of the event. The sale of these tickets will end once all have been purchased or the sale date has passed.

The Super Early Bird Tickets are only for hot lunch tickets. 

There is no Super Early Bird Ticket rate for Students, CNNs, or School Nurses.

Payment of Individual Super Early Bird Tickets:
Tickets must be paid at the time of purchase by credit card.
Tickets will be cancelled if payment is not received within 48 hours.

Payment of Group Super Early Bird Tickets:
Tickets can be paid via invoice or credit card (PayPal is our credit card payment system)
All invoices must be paid within 28 days of receipt.

Cancelling or changing the name on a Super Early Bird Ticket:
No refund on tickets will be made under any circumstances except in the instance of event cancellation or postponement by the organisers, Cogora Ltd.
Tickets can be transferred into a colleague’s name up to 28 days prior to the event.

1(ii). Early Bird Ticket

There are a limited number of Early Bird Tickets available. These tickets will only be on sale for the dates advertised on the registration page of the event. The sale of these tickets will end once all have been purchased or the sale date has passed.

The Early Bird Tickets are only for hot lunch tickets.

There is no Early Bird Ticket rate for Students, CNNs, or School Nurses.

Payment of an Individual Early Bird Ticket:
Tickets must be paid at the time of purchase by credit card.

Payment of Group Early Bird Tickets:
Tickets can be paid via invoice or credit card (PayPal is our credit card payment system)
All invoices must be paid within 28 days of receipt.

Cancelling or changing the name on an Early Bird Ticket:
Tickets can only be refunded up to 60 days prior to the event.
All cancellations must be received in writing to events@cogora.com and will only be permitted once confirmation of receipt of email has been sent from Cogora Ltd.

Tickets can be transferred into a colleague’s name up to 28 days prior to the event.

1(iii). Standard Ticket 

A hot or cold lunch can be selected with this ticket type.

Payment of an Individual Standard Ticket:
Tickets must be paid at the time of purchase by credit card.

Payment of Group Standard Ticket Tickets:
Tickets can be paid via invoice or credit card (PayPal is our credit card payment system)
All invoices must be paid within 28 days of receipt. Please note any tickets booked within 28 days of the event need to provide a credit card guarantee.

Cancelling or changing the name on a Standard Ticket:
Tickets can only be refunded up to 28 days prior to the event.
All cancellations must be received in writing to events@cogora.com and will only be permitted once confirmation of receipt of email has been sent from Cogora Ltd.

Tickets can be transferred into a colleague’s name 28 days prior to the event.

1(iv). Party Ticket

There are a limited number of tickets available and will be allocated on a first come first served basis.

Payment of an Individual Party Ticket:
Tickets must be paid at the time of purchase by credit card.

Payment of Group Party Tickets:
Tickets can be paid via invoice or credit card (PayPal is our credit card payment system)
All invoices must be paid within 28 days of receipt. Please note any tickets booked within 28 days of the event need to provide a credit card guarantee.

Cancelling or changing the name on a Party Ticket:
Tickets can only be refunded 28 days prior to the event.
All cancellations must be received in writing to events@cogora.com and will only be permitted once confirmation of receipt of email has been sent from Cogora Ltd.

Tickets can be transferred into a colleague’s name 28 days prior to the event.

2. Intellectual Property Protection

The term “Intellectual Property Rights” means, copyrights, database rights, trade marks, trade names, domain names, rights in logos, get-up and content, inventions, trade secrets and know-how, patents, all rights of whatever nature in computer software and data, all rights of privacy and all intangible rights and privileges of a nature similar to any of the above, in every case in any part of the world and whether or not registered; and including all granted or pending registrations, and all rights to make applications for registration in respect of any of the same.

All Intellectual Property Rights in the Content and design of the Sites and any material emailed to you or otherwise supplied to you in conjunction with our online products are the property of Cogora Limited. You may not use or reproduce any Cogora Limited Intellectual Property, including any trademarks, registered or unregistered, (such as the product names and logo or other trade names appearing on the Sites) for any reason without written permission from Cogora Limited.

The software, which operates the Sites, is proprietary software and you may not use it except as expressly allowed under these Terms. You may not copy, reverse engineer, modify or otherwise deal with the software.

3. Use of Cogora Limited Content

You may retrieve and display Cogora Limited Content on a computer screen or mobile telephone, print individual pages on paper (but not photocopy them) and store such pages in electronic form for your personal, non-commercial use. If you do download material from the site all copyright and other notices must be kept intact.

Except as expressly set out above, you may not reproduce, modify or in any way commercially exploit any of the Content of the Sites. In particular, you may not do any of the following without prior written permission. No parts of any Cogora Limited publication or Sites may be reproduced, stored in or introduced into any retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior written permission of the copyright owners. You may not reverse engineer, modify, decompile, disassemble or translate the Content (whether for the purpose of error correction or otherwise). You may not display the Content on a public bulletin board, ftp site, website, chat room or by any other unauthorized means. Written materials provided in printed or electronic form may not be modified, adapted, translated, or used to create derivative works without the prior written consent of Cogora Limited.

Any use of Cogora Limited Content not specifically permitted above is expressly prohibited. Requests for permission for other uses may be sent to:

Reprints
Cogora Limited,
140 London Wall, London,
EC2Y 5DN, United Kingdom.

Tel: +44 (0) 207 214 0500
or by email to reprints@cogora.com

Reprints may be subject to a fee.

4. License Fee, Payment, and Transactions

Access to certain Cogora Limited Content may be subject to a fee or subscription. All payments (including applicable taxes) must be made in advance in a currency specified by Cogora Limited. You are responsible for the payment of all charges associated with the use of the Sites using your Username, Password or ID.

There may be from time to time opportunities to use the Sites to purchase products or services from third party suppliers. In that event, your contract for such products will be with the third party provider and not with IFP.

All refunds that relate to Cogora Limited products or services are at the discretion of Cogora Limited. Any product specific offers, conditions or terms are stated at the point of purchase for that product.

5. Terms and Termination

Cogora Limited may, at its discretion, terminate or suspend individual or group access to all or part of the Sites (including any right to access and use Cogora Limited Content) with or without cause by delivering notice to you. The rights of termination are in addition to all other rights or remedies of Cogora Limited provided in these Terms or by law.

6. Changes to the Site

Cogora Limited reserves the right, in its discretion, to suspend, change, modify, add or remove portions of Cogora Limited Content available on the Sites at any time and to restrict the use and accessibility of the Sites.

7. Registration, Passwords and Responsibilities

Some parts of the Sites require registration. You are solely responsible for the confidentiality and use of and access to the Cogora Limited Content and Sites using your username, password or ID. You agree to immediately notify Cogora Limited if you become aware of any loss or theft of any username, password or ID or any unauthorised use of a username, password, ID, or any other login details. Cogora Limited reserves the right to monitor and record activity on the Sites, including access to Cogora Limited Content.

8. Privacy Policy

Cogora Limited maintains a high level of privacy and security for your details. View our online Privacy Policy in full.

If you at any time you would like your details removed please email subscriptions@cogora.com.

If you ever have any questions about what information we collect and how we use it, please contact us at subscriptions@cogora.com

9. No Warranty, Disclaimer of Liability and Indemnity

Whilst every effort has been made to ensure the high quality and accuracy of the Sites, Cogora Limited makes no warranty, express or implied concerning the Content of the Sites, which is provided “as is”. Cogora Limited expressly disclaims all warranties, including but not limited to warranties of fitness for a particular purpose and warranties of satisfactory quality. In no event will Cogora Limited, its affiliates or other suppliers be liable for direct, special, incidental, or consequential damages (including, without limitation, damages for loss of business profits, business interruption, loss of business information or other pecuniary loss) arising directly or indirectly from the use of (or failure to use) or reliance on the Content, even if Cogora Limited has been advised of the possibility that such damages may arise. Cogora Limited does not guarantee the accuracy or timeliness of the Content appearing on the Sites, or that the Sites or related systems are free from viruses or other contaminating or destructive properties. In the event that Cogora Limited incurs any liability whatsoever, the aggregate liability shall not exceed the amount that you originally paid for the service. Except in respect of fraudulent misrepresentation, this Agreement together with any order form and payment method instructions set forth the entire agreement and understanding of the parties relating to the subject matter herein. Any prior written or verbal agreements are superseded by this Agreement.

10. Force Majeure

Cogora Limited, its affiliates and its information providers will not be liable or deemed to be in default for any delay or failure in performance or interruption of the delivery of Cogora Limited Content resulting directly or indirectly from any cause or circumstance beyond its or their reasonable control, including but not limited to failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, computer viruses, unauthorised access, theft, operator errors, severe weather, earthquakes or natural disasters, strikes or other labour problems, wars, or governmental restrictions.

11. Links to Third Party Websites

The Sites may contain links and pointers to Internet sites maintained by third parties. Cogora Limited does not operate or control in any respect any information, products or services on such third party sites. Links are provided solely for your convenience, and do not constitute any endorsement by Cogora Limited and/or its suppliers. You assume sole responsibility for use of third party links and pointers.

12. Miscellaneous

Changes to these Terms

Cogora Limited may, at its discretion, change these Terms (including those relating to your use of the Sites and/or the Cogora Limited Content). When the Terms are changed, Cogora Limited will notify you by email or by publishing details of those changes by including them in these Terms.

Rights of reply

If at any time you, or your organisation, have a complaint or comment to make about the Content featured within the Sites they should contact the editor for that particular product whose details can be found on the product pages in question.

Advertising and Third Party Content

Parts of the Sites may contain advertising or other third party content. Advertisers and other content providers are responsible for ensuring that material submitted for inclusion on the Sites complies with international and national law. Cogora Limited is not responsible for any third party content or error, omission or inaccuracy in any advertising material.

Invalid Provision

If any provision of this agreement is held to be invalid by a court of competent jurisdiction, Cogora Limited shall amend the invalid provision in such reasonable manner as achieves the intention of the parties without illegality, or at Cogora Limited’s discretion such provision may be severed from this agreement and the remaining provisions shall nevertheless remain in full force and effect. Any cause of action of yours with respect to these Terms must be filed in a court of competent jurisdiction in England and Wales.

User/viewer feedback terms and conditions

We welcome feedback and anyone can post comments on our site where indicated by a comments box.

All comments are moderated before posting live so your comments will not appear right away.

We cannot guarantee that all comments submitted will be published on the site.

The editors may edit comments for reasons of space and clarity·

We do not publish anonymous comments though personal details can be withheld on request.

The following types of comments will not be posted:

  1. Messages that gratuitously promote a business or service.
  2. Messages that contain profanity, obscenities, racist insults.
  3. Messages containing confidential, proprietary, copyrighted or patent protected information.
  4. Messages which are “off topic” – i.e. messages that have nothing to do with the content of this site.

13. Governing Law and Jurisdiction

These Terms shall be governed by, and construed in accordance with, English law. The parties irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute, which may arise out of, under, or in connection with these Terms or the legal relationship established by them, and for those purposes irrevocably submit all disputes to the jurisdiction of the English courts.